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Sandi Givens will be our MC this year and will also provide a keynote. We are delighted to have Sandi with us for the whole event and we know you won’t be disappointed! With over 25 years of professional experience in training and management, her primary goal is to help people learn, rather than merely tell them what to do. For the past 21 years, Sandi has worked as a self-employed Consultant and Director of her own company, Knowledge-Able Pty Ltd. Both clients and peers regard Sandi as one of Australia’s most enthusiastic and authentic presenters. Her expertise is in Interpersonal and Communications Skills and her forte is the delivery of Interactive Keynote Addresses and Seminar Facilitation for medium to large groups. Additionally, Sandi is skilled in the areas of Needs Analysis, Program design and development, Customisation for individual clients and Post-Program Coaching to ensure application of new skills and behaviours in the workplace. Sandi’s formal qualifications include a Bachelor of Arts in Sociology and Psychology, Accreditation in the Myers-Briggs Type Indicator® (to Step II Advanced Level), Neuro-Linguistic Programming and Generative Learning. Her widely-acclaimed book, Women on the Move: How you can create your place in the world is now in its 2nd Edition, and Sandi is proud to be recognised as a successful and easy-to-read author. |
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Annemarie Cross: Online Brand & Social Media Strategy to Get You Noticed Annemarie Cross is a Branding Strategist, Money Mindset & Business Coach and Host of the Ambitious Entrepreneur Show. Annemarie helps entrepreneurs get more clients by standing out, getting hired and paid what their worth so they can breakthrough to a 6-figure (or more) business. To access 6-figure biz-building tips go to: www.AnnemarieCross.com |
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Charly Leetham: Using WordPress for your Business
I have more than 20 years experience in the IT industry ranging from ‘hands on’ technical to high level business management. I have actually installed and configured computing equipment and personally managed business contracts in excess of $26 million dollars. For the past 10 years, I have operated my own businesses, customizing blogs and handling technical projects for many clients. My unique experience, coupled with my natural ability to educate, offers an exceptional ability to assist clients in services ranging from web development and design to full service business coaching. |
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Chris Crowe: Time Management Using Outlook Chris comes from a background of working with a training company where this particular method was used on a daily basis. She says: I’ve had many clients over the years tell me that I have changed their lives – and even one who said “You have changed my life… even better, you have changed my wife’s life because I go home on time and stress free at the end of every day, knowing that my Outlook is under control” I also had a client kiss me on the cheek and tell me that I’m a genius!! (not too sure about that to be honest, but it was nice to hear!). |
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Danielle Storey: Million Dollar Relationships with Customers | Low Cost Customer Delight Strategies Danielle Storey the co-owner of an award winning international multi-million dollar family run business, The Cartridge Family, is an outstanding communicator with proven management experience in the private business sectors-as well as a humorous and heart warming personal story. Her Million Dollar Relationships strategies are popular and highly sought after. A born procrastinator and work avoider, Danielle had to trade in her Best-At-Distraction title for a Best-Salesperson title if the business was ever going to succeed. Working with her husband David, a process oriented accountant and computer specialist made the transition so much more critical. Most business owners desire relationships with their customers that make both parties feel like a million dollars. Many also want million dollar businesses as well. Delighting customers is the key to growing a successful business. Customer relationship expert, Danielle Storey will share the ABCs of Creating Million Dollar Relationships in this session. Attendees will be able to put practical processes into practice immediately to grow their own businesses. |
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Donna Hanson: How to get Twice As Much Done in Half The Time! Excel & Word are tools virtual assistants need all year round but who has the time to dig deeper and get some shortcuts?? In this fun and interactive presentation, Donna Hanson will share with you a range of tips, tricks and hidden secrets in Word & Excel ALL VA’s MUST KNOW to get twice as much done in half the time. As a former Executive Assistant to a Managing Director, Donna KNOWS what you need in the REAL world to get your ‘stuff’ done as quickly and efficiently as possible. Topics include:
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Hazel Theocharous: Educate yourself to organise and outsource Every business should be systemised in order to grow and become an organised entity which can then begin to prioritise the needs of their business. This can be done through the use of a Procedures Manual or by learning to outsource. This is something I am passionate about and feel that every business owner needs to take a step up and start to ensure that their business steps up too. Hazel will be looking at the importance of outsourcing the things the parts of your VA business that you can’t do, such as graphic design, web design, bookkeeping, etc. Things that need to be done in your business but that you might not be capable of personally. |
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Jenny Moss: Looking after yourself in business Jenny a financial adviser for over 30 years, a leader in the provision of financial advice to small business. Her aim in business is ensuring clients have business and personal risk managed practically and cost effectively. Her approach provides happy outcomes for business owners in their aim of providing a good living for themselves and making sure they have financial security. Topic will cover how to manage risk in your business and provide for contingent liabilities that might occur. Will talk about what you need to insure and what you can secure by process. |
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Leanne Sklavenitis: Health & Fitness Session (Health) Leanne Sklavenitis has been extensively involved in the Fitness industry both in Australia and the USA for 22 years as a Group Fitness instructor and Personal Trainer running her own business. She is an Online Fitness Motivation Coach (www.fitnesstips.com.au) and Home Based Business Owner/Virtual Assistant who is passionate about helping others succeed in their health and fitness goals. So Do You Know How to Handle Stress and Stay Healthy & Motivated No Matter What Your Workload! As VA’s you often have strict deadlines to meet whether you have one client or twenty. Leanne will provide you with awesome tips on how to handle stress, stay motivated and be the healthiest you can be to handle any situation to take your business to the next level. Business and health go hand in hand and having a successful business is of no value unless you have your health. |
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Maree Hamilton: Learn how to grow your business by networking Maree is a Certified Practising Accountant & Networking Specialist. With over 20 years experience consulting to small and medium sized businesses, Maree is now a full time speaker & author. CEO of Network Events Melbourne, a business networking group, Maree helps like minded business owners to learn new skills, connect and grow their businesses. Maree’s experience as a tax agent & business consultant has enabled her to help many businesses raise their profile & grow their business using networking as a tool. All business is built on relationships and most of us are guilty at not spending enough time to develop and nurture our business and personal relationships. This session will have you understanding how to become a client attraction magnet Learn the ONE question that you can ask non prospects to TRIPLE your networking results The SECRET to master networking - knowing WHO your ideal clients are (the ones who’ll recognise that working with you is crucial to solving their problems, pay you what you’re worth and tell others about you), ask the WHAT their biggest challenges are, WHY they’re having them and HOW you can help solve them Know WHO are the best business alliances partners for your business Fish where the Fish are – learn where your ideal customers are & connect with them! Online networking tips Face to face networking tips Why you should have a referral scheme |
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Michael Licenblat – Building Sales Resilience and Overcoming Rejections In the world of business, no matter how confident, competent or experienced you are – setbacks are a part of any sales process. How well you handle those sales rejections, failures and problems will often determine how successful you are going to be. Michael Licenblat is a resilience expert who teaches people in sales and business how to bounce back from rejections and setbacks. Drawing on his background in Psychology, Shiatsu therapy, and Martial Arts, Michael helps people become ‘pressure proof’ and stay proactive in their business. Michael has authored several CD and e-books, regularly publishes articles, and has delivered presentations to organizations such as Toyota, REIV, Coles Myer Ltd., Pitcher Partners, SEEK, Caterpillar, Maurice Blackburn, TAL Insurance, SalesForce, and Victorian Parliament. |
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Our MC in 2011 was the fantastic Warwick Merry. This year he will be one of our keynote speakers. Warwick is part Robin Williams and part Tony Robbins. A high energy, high performance speaker focused on achieving the goals you have set. His audiences rave about him and the positive impact he has made on their workplace and their lives. They are astounded at his down to earth approach and how engaging he is. As a speaker, he is like a big dose of Berocca – a bubbling, burst of healthy, sustainable energy for your attendees. All this coupled with his value add programs make a lasting impact. If you are looking for a burst of inspiration, cogitation and celebration then don’t miss The Get More Guy, Warwick Merry. |
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