This event is brought to you by the following;

Kathie Thomas, owner and founder of “A Clayton’s Secretary”® is delighted to be sponsoring the 8th annual VA Conference being held in Melbourne this year.

Kathie is one of the original co-founders of the event and has enjoyed seeing the growth and development of the industry in Australia since its birth in the mid 1990s. The conference provides wonderful opportunities for all VAs, new and experienced, to meet each other face-to-face, and learn from professional presenters on a number of topics.  “A Clayton’s Secretary” hosts the popular VA Directory Network which provides an opportunity for VAs to grow their businesses, get connected with clients, meet their peers online and take up training via the VA Trainer course that was written and launched by Kathie in 2006.  One lucky AVAC participant will receive an entry to the course and a full 12 month membership to the network.



Established in 2017 by Ingrid Bayer, The VA Institute is your go-to resource for education and training, providing hands-on, practical support for you in this exciting stage of your career / business life.

After a career of over 30 years in ‘traditional’ secretarial roles, Ingrid started operating as a Virtual Assistant from her home office in regional New South Wales, Australia in 2008.  Within two years, she had grown her business to include managing and overseeing a team of VAs.

Ingrid now devotes her time to working strategically with the Australian VA Industry and its stakeholders, and specialising in working with EAs and PAs from around Australia, and around the world, in making the transition to becoming a successful VA.

Ingrid’s passion and life purpose is to make a tangible difference in the lives of VAs and their clients by uncovering and exposing the ‘elephant in the room’; that is, identifying the missing ingredients in the VA toolbox in a way that empowers, transforms and inspires the VA Industry and its stakeholders to be the best, expect the best, and deliver the best beyond mere technical skills.

So… whether you are an EA or PA wanting to establish your own Virtual Assistant business, or even if you are already established as a Virtual Assistant but want to take your business to the next level, The VA Institute’s Signature Programs are made for you : built on a solid bedrock of real industry experience by someone who’s walked the walk and talked the talk.

All our programs are focussed on setting yourself up for absolute excellence from the outset.  We take you beyond the basics and into the realm of what it takes to be ahead of the rest – the top of your game!

The VA Institute offers:

  • Training
  • Coaching
  • Mentoring
  • Retreats
  • Keynotes
  • …and customised programs to suit individual requirements

To find out more about how The VA Institute can work with you, contact ingrid@vainstitute.com.au


Total Insurance Protection for Australian Virtual Assistants

IME Insurance Brokers have built a strong reputation since 1992 for developing tailored insurance solutions for Associations throughout Australia. The Australian Virtual Assistants Association members can now also benefit from our expertise and specialist skills in making sure you have the right cover by offering you Professional Indemnity and Public Liability Insurances.

Professional Indemnity Insurance is a form of liability insurance that helps protect Virtual Assistants when providing advice and service. You may have made an error or omission resulting in a client suffering a financial loss. This insurance gives you peace of mind as it covers the costs you may incur when defending against a negligence claim made by your client.  Professional Indemnity cover also provides for the defence costs, including when legal action taken against you is groundless.

Public Liability Insurance  protects your business for negligence which results in someone being injured or someone’s property being damaged as a result of your negligence, e.g. a client of yours tripping over your laptop cable used by you when you are visiting their premises. With society becoming more litigious it is important that you protect yourself with this cover.

Accepted duties of a Virtual Assistant might include some of these tasks;

  • General administration, i.e. word processing, responding to emails
  • Broadcast emails
  • Formatting of documentation
  • Proof reading and editing
  • Managing databases
  • Data entry into spreadsheets
  • Phone answering/reception duties
  • Appointment setting/diary management
  • Prepare newsletters and other Desktop Publishing documents
  • Telemarketing
  • Social media management
  • Secretarial support for Non-for- Profit organisations (membership management)/Association Management
  • Internet research
  • Website management/updates-conditions apply. Please refer to our office.
  • Marketing support
  • Mail and email services
  • Blog posts
  • Transcriptions
  • Minute taking

For all enquiries about how IME Insurance Brokers can look after your insurance needs please contact our office on 1800 641 260.





Virtually Yours – The Virtual Assistant Network Where All The Awesome VAs Hang Out!

Building a virtual assistant business can sometimes be a lonely journey. Here’s an Australian VA community that’ll cure loneliness and help you build a profitable, long-term business that you’ll love and be proud of!

Whether you’re just starting out, or you’ve been running your Virtual Assistant business for a while, VYVA is the network for you! www.virtuallyyours.com.au




If you would like to become a sponsor for this event please click here.